Certora is the security assurance partner trusted by the most advanced teams in Web3. Founded in 2018 by pioneers in programming languages and formal methods, Certora helps leading protocols like Lido, Aave, Uniswap, and Compound secure billions in value with confidence.
But we’re not just another auditor. We’re a full-stack security assurance platform, combining best-in-class formal verification tools with expert advisory services, delivered on time and with zero compromise. Whether you’re launching a new protocol, upgrading core infrastructure, or securing a DeFi primitive, Certora doesn’t just look for vulnerabilities. We help platforms prove correctness, accelerate development speed, and embed safety into their design from day one.
Our services include:
- Proven, scalable tooling for checking real deployed code
- A deep partnership model with on-demand support
- Fast, responsive execution that helps companies go-to-market faster
For us, security isn’t a checklist, it’s a continuous process. Certora is the most comprehensive and trusted security firm to ensure a platform is protected, even under adversarial conditions.
From testnet to mainnet, we’re with you.
We are seeking a dynamic, technically-savvy Technical Account Manager to support our growing base of DeFi clients. This role combines technical presales responsibilities - helping to technically understand, qualify and shape opportunities with post-sales ownership- ensuring successful journey delivery and client satisfaction.
You’ll work closely with prospects to understand their architecture and security needs, then serve as a trusted advisor through the life of the engagement.
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Responsibilities
Pre-Sales
- Join sales calls to understand their roadmap, needs, and risk profile (including meeting preparation) to ensure and offer relevant security solutions/packages.
- Help define clear project scopes, effort estimates ,working alongside sales and technical teams.
- Present technical capabilities of our security services to both technical and non-technical stakeholders
Post-Sales
- Act as the primary technical focal point, ensuring smooth onboarding and high quality journey aligned with client goals.
- Clarify technical expectations, and address blockers, risks and concerns.
- Collaborate with auditors, verification experts, and delivery managers to ensure success.
- Review and maintain quality of services, support and reports delivered to the client (Monitor relevant channels)
- Lead and manage Incidents response process - take ownership of the incident management, coordinate internal teams for timely resolution, communicate effectively with stakeholders throughout the incident lifecycle, and drive post-incident reviews to ensure continuous improvement and root cause mitigation
- Define touchpoints and cadences per engagement type- communicate proactively with clients to ensure satisfaction and capture feedback.
- Maintain QBRs and Build KPIs dashboards (for health score,CSAT, renewals,etc.)
- Understand client goals to identify opportunities for service expansion or upsell.
- Provide valuable insights to product management, helping shape product improvements and align offerings with market demands
- Bachelor's degree in Computer Science, Mathematics, Engineering or related field from a top-tier institution.
- At least 3 years of experience managing customer accounts.
- Experience in DeFi is ideal, but backgrounds in broader security and software domains are also relevant.
- Client-Facing: Proven track record in direct technical client interaction such as presales, solution engineering, or technical consulting.
- Clear, structured communicator - able to explain technical ideas simply, listen actively, and build trust with technical and non-technical stakeholders.
- Strong people skills and client-centric mindset: Deep care about client outcomes, engagement and satisfaction
Certora Values
We are customer centric. When we commit, the customer knows we will deliver in a top-quality and timely manner.
We move fast. We’re looking for people with a drive for action and a sense of urgency to achieve quick results.
We break nothing. We have high standards, so we’re looking for people who are professional and hold themselves accountable.
We win together. Our teams are distributed around the world, and we understand our individual roles and commit to team goals.
We have a positive, “can do” attitude. We support each other and are encouraged to ask for help and advice. We enable people to grow by clarifying expectations and giving candid feedback and on-the-job development opportunities. We welcome collaboration both internally and externally for outstanding delivery.
We are pioneers in DeFi security. We are one of the best companies to help developers and security researchers secure Web3, but we try to stay humble and are always eager to learn more.
Why Join Certora?
Certora provides you a wonderful opportunity to:
- Work on cutting-edge technology and challenging problems at the forefront of Web3 applications and technologies
- Contribute to securing the web3 ecosystem with the leading provider of end-to-end security for blockchain-based applications
- Experience a friendly, creative start-up environment with top talent in the domain
- Work in a fast-paced and supportive culture: we move fast and break nothing!
- Enjoy flexible work (remote / hybrid)
- Get competitive compensation & benefits (including equity)
